5 Customer Success Articles You Just Can’t Afford to Miss!

While more and more SaaS companies and organization already integrated the customer success idea into their business DNA, many companies are still struggling to understand the full potential of the Customer Success power. I have gathered for you the top 5 must-read articles this week, so you could push your Customer Success Team to the

5 Customer Success Management Predictions for 2015

Customer success management is all about making conscious choices to actively manage customer relationships for the betterment of the company. After all, simply acquiring customers is not enough in today’s competitive world, it is necessary to know how to manage them well too so that they can be retained. In fact customer management is the