5 Tried and Tested Tools to Improve Enterprise Software Onboarding & Adoption

* This article is part of a White Paper called “The Most Powerful Practices to Guarantee Customer Success in Enterprise Business Software.”   Customer success is evaluated in two stages: On-boarding and adoption. On-boarding creates the first impression and adoption is ‘key’ to generating desired results. The following list is a comprehensive compilation of software

6 Onboarding Challenges to Avoid in Customer Success

Developing a software implementation program can seem daunting, especially with growing customer expectations. If getting a product up and running is slow, for example, eager customers will quickly reevaluate competition. Customer risk management is key from day one of the customer lifecycle. Implementation challenges are compounded by the fact that customers want a product that