[INFOGRAPHIC] – Will Customer Success Managers Make More Money in 2016?

I found this great infographic we can all benefit from, which presents a salary survey and some insights on the state of the profession, which has become an inseparable part of any serious company’s culture. Nowadays, CEOs of a company who want to succeed, know they need to develop a customer-centric attitude, and put an effort in creating a great customer success team.

This Totango infographic shows us the evolution of our profession, by showing the salary differences of customer success managers between 2014 and 2015. It also shows just how immanent customer success in now, by showing the growth of customer success teams in the past year.

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Mark Silver is the Lead Author and Editor of SuccessFULL. SuccessFULL was created in order to be a spurce of news on the fascinating developing world of customer success. On SuccessFull, Mark shares his thoughts on customer success issues, with the hopes to foster a discussion and interaction with anyone interested. The goal of the blog is not to one-directionally publish information, but to create a full engagement between many voices, so that we can all learn from each other.